42300 Privacy Policy — Protecting Our Users' Data
42300 takes the protection of all users' personal information in Malaysia seriously. This policy explains what data we collect, how it is used and stored, and your rights as a user of our platform.
Last updated: January 2026. Continued use of the 42300 platform constitutes your acceptance of this privacy policy.
1. Information We Collect
When you register and use the 42300 platform, we collect several categories of information to ensure the service runs smoothly and securely. Information is collected only when necessary and does not exceed what is required for platform operations.
Account Information
This includes your full name, phone number, email address (if provided), date of birth, and the username you chose during registration. This information is used to verify your identity and ensure secure access to your account.
Payment & Transaction Information
We record transaction details including deposit and withdrawal amounts in MYR (RM), transaction timestamps, payment methods used (such as FPX or Touch 'n Go eWallet), and transaction reference numbers. We do not store credit card numbers or full banking information — this sensitive data is handled directly by registered third-party payment providers.
Device & Browser Information
We automatically receive technical information when you access the platform, including device type, operating system, browser type, IP address, screen resolution, and language settings. This data is used to ensure the platform displays correctly on your device and to detect unusual activity.
Platform Usage Data
We record your interactions with the platform, including games played, session duration, in-platform actions, and pages visited. This data helps us understand usage patterns and continuously improve the overall user experience.
2. How We Use Your Information
All information collected by 42300 is used for clearly defined and limited purposes. We do not use your data for purposes unrelated to platform operations without your consent.
The primary purposes for which your information is used include:
- Account verification and security — ensuring only you can access your account
- Transaction processing — to verify deposits and withdrawals in MYR
- Customer support — so our team can assist you with any queries or issues
- Platform improvements — analysing usage patterns to improve our interface and user experience
- Legal compliance — to meet reporting and regulatory requirements applicable in Malaysia
- Service communications — sending account-related notifications, transaction updates, and promotions (if you have opted in to receive them)
42300 will not sell, rent, or trade your personal information to any third party for their own marketing purposes.
- Account operations and security
- Processing MYR transactions
- User support and assistance
- Platform experience improvement
- Never sold to third parties
3. Cookies & Tracking
The 42300 platform uses cookies and similar tracking technologies to enhance the user experience and ensure the platform functions correctly. Cookies are small text files stored on your device when you visit our website.
Types of Cookies Used
- Session cookies — temporary in nature and deleted when you close your browser. Used to maintain your login state during an active session.
- Persistent cookies — stored for longer to remember your preferences, such as language and display settings.
- Analytics cookies — collecting statistical data on how users interact with the platform for internal improvement purposes.
You can manage or disable cookies through your browser settings. However, turning off certain cookies may affect platform functionality, including your ability to stay logged in. 42300 does not use third-party cookies for advertising unrelated to our platform.
4. Data Storage, Security & Third-Party Sharing
All 42300 user data is stored on servers protected with industry-standard SSL (Secure Socket Layer) encryption. Access to personal data is restricted to designated personnel who require it to carry out their duties, and all staff are bound by strict confidentiality obligations.
Your data is retained for as long as your account is active or as required to meet applicable legal and regulatory obligations. Once your account is closed at your request, data will be deleted or anonymised within a reasonable timeframe, unless we are legally required to retain it.
Third-Party Sharing
42300 may share limited information with third parties only in the following circumstances:
- Payment providers — transaction details required to process deposits and withdrawals in MYR are shared with licensed and registered payment providers.
- Technical service providers — third parties that assist with platform operations (such as hosting and analytics), subject to strict data protection agreements.
- Legal authorities — we will disclose information where required by Malaysian law or a valid court order.
Outside of the situations described above, your personal information will not be shared with any other party without your explicit consent.
5. User Rights & How to Contact Us
As a user of the 42300 platform, you have the following rights with respect to your personal data:
Right to Access
You have the right to know what information we hold about you. You can request a copy of your personal data by contacting our support team via the email address provided below.
Right to Rectification
If you find that any information in your account is inaccurate or out of date, you can update certain details directly through your account settings or by contacting 42300 customer support.
Right to Erasure
You may request account closure and deletion of your personal data at any time. Such requests will be processed within a reasonable timeframe, provided there are no legal obligations that prevent the deletion.
Changes to Our Privacy Policy
42300 reserves the right to update this Privacy Policy at any time. Users will be notified of significant changes via platform notifications or email. Continued use of the platform after changes are published will be considered acceptance of the updated policy.
For any privacy-related enquiries or to submit a request regarding your data, please contact us at: [email protected]
-
Data Access Request a copy of the data we hold on you
-
Correction Correcting inaccurate information
-
Erasure Request account closure and data deletion
-
Contact Us [email protected]
Questions About Your Privacy?
Check our FAQ for more information, or reach out to 42300 support directly via email.